Last update: 02/06/2026
Delmarket
The Realistic Lightsaber website is a service provided by:
Delmarket located at 5 Impasse de la Colombette
Bureau 3
Toulouse Occitanie 31000
France
Website URL: realistic-lightsaber.com
Email: help@realistic-lightsaber.com
or by phone at this number:
The Realistic Lightsaber website sells the following products: lightsaber toys
The customer declares that they have read and accepted the general terms and conditions of sale prior to placing their order. Confirmation of the order therefore constitutes acceptance of the general terms and conditions of sale.
ARTICLE 1 – PRINCIPLES
These general terms and conditions express the entirety of the obligations of the parties. In this sense, the buyer is deemed to accept them without reservation. These general terms and conditions of sale apply to the exclusion of all other terms and conditions, including those applicable to sales in stores or through other distribution and marketing channels.
They are available on the Realistic Lightsaber website and shall prevail, where applicable, over any other version or any other contradictory document.
The seller and the buyer agree that these general terms and conditions exclusively govern their relationship. The seller reserves the right to modify its general terms and conditions from time to time. They shall be applicable as soon as they are posted online.
If any condition of sale is found to be lacking, it shall be deemed to be governed by the practices in force in the distance selling sector for companies based in France.
ARTICLE 2 – CONTENT
The purpose of these general terms and conditions is to define the rights and obligations of the parties in connection with the online sale of goods offered by the seller to the buyer via the Realistic Lightsaber website.
These terms and conditions apply only to purchases made on the Realistic Lightsaber website.
These purchases concern the following products: lightsaber toys
ARTICLE 3 – PRE-CONTRACTUAL INFORMATION
The buyer acknowledges having received, prior to placing their order and entering into the contract, in a legible and comprehensible manner, these general terms and conditions of sale and all the information listed in Article L.221-5 of the Consumer Code.
The following information is provided to the buyer in a clear and understandable manner:
the essential characteristics of the goods;
the price of the goods and/or the method of calculating the price;
where applicable, any additional transport, delivery, or postage costs and any other costs that may be payable;
if the contract is not performed immediately, the date or deadline by which the seller undertakes to deliver the goods, regardless of their price;
information relating to the seller’s identity, postal address, telephone number, email address, and activities, information relating to legal guarantees, the functionality of digital content and, where applicable, its interoperability, the existence and terms of implementation of guarantees and other contractual conditions.
ARTICLE 4 – ORDERING
The buyer may place an order online, from the online catalog and using the form provided therein, for any product, subject to availability.
The buyer will be informed of any unavailability of the product or goods ordered.
In order for the order to be validated, the buyer must accept these general terms and conditions of sale. They must also choose the delivery address and method, and finally confirm the payment method.
The sale will be considered final:
after the seller has sent the buyer confirmation of acceptance of the order by email;
and after the seller has received payment in full.
All orders imply acceptance of the prices and descriptions of the products available for sale. Any dispute on this point will be dealt with in the context of a possible exchange and the guarantees mentioned below.
In certain cases, particularly in the event of non-payment, an incorrect address, or any other problem with the buyer’s account, the seller reserves the right to block the buyer’s order until the problem is resolved.
For any questions regarding the tracking of an order, the buyer may send an email to the seller at the following email address: help@realistic-lightsaber.com
ARTICLE 5 – ELECTRONIC SIGNATURE
The online provision of the buyer’s credit card number and the final confirmation of the order shall constitute proof of the buyer’s agreement:
to pay the amounts due under the order form;
to sign and expressly accept all transactions carried out.
In the event of fraudulent use of the credit card, the buyer is invited, as soon as such use is detected, to contact the seller at the following email address: help@realistic-lightsaber.com
ARTICLE 6 – ORDER CONFIRMATION
The seller shall provide the buyer with an order confirmation by email.
ARTICLE 7 – PROOF OF TRANSACTION
The computerized records stored in the seller’s computer systems under reasonable security conditions shall be considered as proof of communications, orders, and payments between the parties. Purchase orders and invoices are archived on a reliable and durable medium that can be produced as evidence.
ARTICLE 8 – PRODUCT INFORMATION
The products governed by these terms and conditions are those listed on the seller’s website and indicated as sold and shipped by the seller. They are offered while stocks last.
The products are described and presented as accurately as possible. However, if errors or omissions have occurred in this presentation, the seller cannot be held liable.
The photographs of the products are not contractual.
ARTICLE 9 – PRICES
The seller reserves the right to modify its prices at any time but undertakes to apply the prices in force at the time of the order, subject to availability on that date.
Prices are indicated in euros. They do not include delivery costs, which are invoiced as an extra and indicated before the order is confirmed.
If one or more taxes or contributions, particularly environmental taxes, are created or modified, either upwards or downwards, this change may be reflected in the sale price of the products.
ARTICLE 10 – PAYMENT METHOD
This is an order with payment obligation, which means that placing the order implies payment by the buyer.
To pay for their order, the buyer may choose from any of the payment methods made available by the seller and listed on the seller’s website. The buyer guarantees the seller that they have the necessary authorizations to use the payment method chosen by them when confirming the order form. The seller reserves the right to suspend any order processing and delivery in the event of refusal of authorization of payment by credit card by officially accredited bodies or in the event of non-payment. The seller reserves the right to refuse to make a delivery or to honor an order from a buyer who has not paid for a previous order in full or in part or with whom a payment dispute is ongoing.
Payment of the price is made in full on the day of the order, according to the following terms:
- credit card
- PayPal
ARTICLE 11 – PRODUCT AVAILABILITY – REFUNDS – CANCELLATION
Except in cases of force majeure or during periods when the online store is closed, which will be clearly announced on the website’s home page, shipping times will be as indicated below, subject to stock availability. Shipping times run from the date of order registration indicated on the order confirmation email.
Deliveries are processed within 1 to 3 days from Monday to Friday, after receipt of the confirmation email.
Delivery times via our carriers are 5 to 7 days from Monday to Friday.
For more information, click on this link: https://realistic-lightsaber.com/shipping-policy/
In the event of failure to meet the agreed delivery date or deadline, the buyer must, before terminating the contract, give the seller a reasonable additional period of time to perform the contract.
If the contract is not performed by the end of this new period, the buyer may freely terminate the contract.
The buyer must complete these successive formalities by registered letter with acknowledgment of receipt or in writing on another durable medium.
The contract shall be deemed terminated upon receipt by the seller of the letter or written notice informing them of this termination, unless the professional has performed in the meantime.
However, the buyer may immediately terminate the contract if the dates or deadlines mentioned above constitute an essential condition of the contract for them.
In this case, when the contract is terminated, the seller is required to reimburse the buyer for all sums paid, no later than fourteen days after the date on which the contract was terminated.
If the product ordered is unavailable, the buyer will be informed as soon as possible and will have the option of canceling their order. The buyer will then have the choice of requesting either a refund of the sums paid within fourteen days of payment, or an exchange of the product.
The buyer may return their products within fourteen days of the date of purchase for a full refund.
The product must be in its original condition, unused, undamaged, and unopened.
The refund will only cover the cost of the product, not the shipping costs.
ARTICLE 12 – DELIVERY TERMS AND CONDITIONS
Delivery refers to the transfer of physical possession or control of the goods to the consumer. The products ordered are delivered according to the terms and conditions and within the time frame specified above.
Products are delivered to the address indicated by the buyer on the order form, and the buyer must ensure that this address is accurate. Any package returned to the seller due to an incorrect or incomplete delivery address will be re-shipped at the buyer’s expense. The buyer may, upon request, have an invoice sent to the billing address rather than the delivery address by selecting the option provided for this purpose on the order form.
If the buyer is absent on the day of delivery, the delivery person will leave a delivery notice in the mailbox, which will allow the package to be collected at the location and within the time frame indicated.
If, at the time of delivery, the original packaging is damaged, torn, or open, the buyer must check the condition of the items. If they have been damaged, the buyer must refuse the package and note a reservation on the delivery slip (package refused because it was open or damaged).
The buyer must indicate on the delivery note, in the form of handwritten reservations accompanied by his signature, any anomaly concerning the delivery (product missing from the delivery note, damaged package, broken products, etc.).
This verification is considered to have been carried out once the buyer, or a person authorized by them, has signed the delivery note. The buyer must then confirm these reservations to the carrier by registered mail no later than two working days after receipt of the item(s) and send a copy of this letter by email to the address indicated in the legal notices on the website.
If the products need to be returned to the seller, a return request must be made to the seller within 14 days of delivery. Any claims made after this period will not be accepted. Products can only be returned if they are in their original condition (packaging, accessories, etc.).
ARTICLE 13 – DELIVERY ERRORS
The buyer must notify the seller on the day of delivery or at the latest on the first working day following delivery of any claim for delivery error and/or non-compliance of the products in terms of type or quality compared to the information on the order form. Any claim made after this deadline will be rejected.
Complaints may be made by email to the following address: help@realistic-lightsaber.com
Any complaint not made in accordance with the rules defined above and within the specified time limits cannot be taken into account and will release the seller from any liability towards the buyer.
Upon receipt of the complaint, the seller will assign an exchange number for the product(s) concerned and communicate it to the buyer by email. A product can only be exchanged after an exchange number has been assigned.
In the event of a delivery or exchange error, any product to be exchanged or refunded must be returned to the seller in its entirety and in its original packaging, by registered Colissimo, to the address provided by the seller by email.
The return costs are the responsibility of the buyer.
ARTICLE 14 – PRODUCT WARRANTY
14-1 LEGAL WARRANTY OF CONFORMITY
The seller guarantees that the goods sold comply with the contract, allowing the buyer to make a claim under the legal warranty of conformity provided for in Articles L. 217-4 et seq. of the Consumer Code.
In the event of implementation of the legal warranty of conformity, it is reminded that:
the buyer has a period of 2 years from delivery of the goods to take action;
the buyer may choose between repair or replacement of the goods, subject to the cost conditions provided for in Article L. 217-17 of the Consumer Code;
the buyer does not have to provide proof of the non-conformity of the goods during the 24 months in the case of new goods (6 months in the case of second-hand goods) following delivery of the goods.
14-2 LEGAL WARRANTY FOR HIDDEN DEFECTS
In accordance with Articles 1641 et seq. of the Civil Code, the seller is liable for any hidden defects that may affect the goods sold. It is the buyer’s responsibility to prove that the defects existed at the time of sale and are such as to render the goods unfit for their intended use. This warranty must be invoked within two years of the discovery of the defect.
The buyer may choose between cancellation of the sale or a reduction in price in accordance with Article 1644 of the Civil Code.
ARTICLE 15 – RIGHT OF WITHDRAWAL
APPLICATION OF THE RIGHT OF WITHDRAWAL
In accordance with the provisions of the Consumer Code, the buyer has a period of 14 days from the date of delivery of their order to return any item that does not suit them and request an exchange or refund without penalty.
Returns must be made in their original condition and complete (packaging, accessories, instructions, etc.) so that they can be resold in new condition.
Damaged, soiled, or incomplete products will not be accepted.
The right of withdrawal may be exercised online using the withdrawal form available on this website. In this case, an acknowledgment of receipt on a durable medium will be immediately sent to the buyer. Any other method of declaring withdrawal is accepted. It must be unambiguous and express the desire to withdraw.
If the right of withdrawal is exercised within the aforementioned period, the price of the product(s) purchased will be refunded.
The return shipping costs are the responsibility of the buyer.
The exchange (subject to availability) or refund will be made within 2 days, and at the latest within 14 days of the seller receiving the products returned by the buyer under the conditions set out above.
EXCEPTIONS
According to Article L221-28 of the Consumer Code, the right of withdrawal cannot be exercised for contracts:
for the supply of goods whose price depends on fluctuations in the financial market beyond the control of the professional and which are likely to occur during the withdrawal period;
for the supply of goods made to the consumer’s specifications or clearly personalized;
for the supply of goods that are likely to deteriorate or expire rapidly;
for the supply of goods that have been unsealed by the consumer after delivery and cannot be returned for reasons of hygiene or health protection;
for the supply of goods that, after delivery and due to their nature, are inseparably mixed with other items;
the supply of alcoholic beverages whose delivery is delayed beyond thirty days and whose value agreed upon at the conclusion of the contract depends on market fluctuations beyond the control of the professional;
maintenance or repair work to be carried out urgently at the consumer’s home and expressly requested by the consumer, within the limits of spare parts and work strictly necessary to respond to the emergency;
the supply of audio or video recordings or computer software when they have been unsealed by the consumer after delivery;
the supply of a newspaper, periodical, or magazine, except for subscription contracts for such publications;
the supply of digital content not provided on a tangible medium, the performance of which has begun after the consumer’s prior express agreement and express waiver of their right of withdrawal.
ARTICLE 16 – FORCE MAJEURE
Any circumstances beyond the control of the parties that prevent the normal performance of their obligations shall be considered grounds for exemption from the parties’ obligations and shall result in their suspension.
The party invoking the above circumstances must immediately notify the other party of their occurrence and of their disappearance. Any facts or circumstances that are irresistible, external to the parties, unforeseeable, unavoidable, beyond the control of the parties and which cannot be prevented by the latter, despite all reasonably possible efforts, shall be considered as cases of force majeure. In addition to those usually retained by the jurisprudence of French courts and tribunals, the following are expressly considered as cases of force majeure or fortuitous events: the blocking of means of transport or supplies, earthquakes, fires, storms, floods, lightning, the shutdown of telecommunications networks or difficulties specific to telecommunications networks external to customers.
The parties shall meet to examine the impact of the event and agree on the conditions under which the contract will be continued. If the force majeure event lasts for more than three months, these general terms and conditions may be terminated by the injured party.
ARTICLE 17 – INTELLECTUAL PROPERTY
The content of the website remains the property of the seller, who is the sole owner of the intellectual property rights to this content.
Buyers undertake not to make any use of this content; any total or partial reproduction of this content is strictly prohibited and may constitute an offense of counterfeiting.
ARTICLE 18 – DATA PROTECTION
The personal data provided by the buyer is necessary for processing their order and issuing invoices.
It may be communicated to the seller’s partners responsible for the execution, processing, management, and payment of orders.
The buyer has a permanent right to access, modify, rectify, and oppose information concerning them. This right may be exercised under the conditions and according to the procedures defined on the Realistic Lightsaber website.
ARTICLE 19 – PARTIAL INVALIDITY
If one or more provisions of these general terms and conditions are held to be invalid or declared as such pursuant to a law, regulation, or following a final decision by a competent court, the other provisions shall remain in full force and effect.
ARTICLE 20 – NON-WAIVER
The fact that one of the parties does not invoke a breach by the other party of any of the obligations referred to in these general terms and conditions shall not be interpreted in the future as a waiver of the obligation in question.
ARTICLE 21 – TITLE
In the event of any difficulty in interpreting any of the titles appearing at the head of the clauses, and any of the clauses, the titles shall be declared non-existent.
ARTICLE 22 – LANGUAGE OF THE CONTRACT
These general terms and conditions of sale are written in French. In the event that they are translated into one or more foreign languages, only the French text shall be deemed authentic in the event of a dispute.
ARTICLE 23 – MEDIATION AND DISPUTE RESOLUTION
The buyer may resort to conventional mediation, in particular with the Consumer Mediation Commission or existing sectoral mediation bodies, or to any alternative dispute resolution method (e.g., conciliation) in the event of a dispute. The names, contact details, and email address of the mediator are available on our website.
In accordance with Article 14 of Regulation (EU) No. 524/2013, the European Commission has set up an Online Dispute Resolution platform to facilitate the independent out-of-court settlement of online disputes between consumers and professionals in the European Union. This platform is accessible at the following link: https://webgate.ec.europa.eu/odr/.
ARTICLE 24 – APPLICABLE LAW
These general terms and conditions are subject to French law. The competent court is the judicial court.
This applies to both substantive and procedural rules. In the event of a dispute or complaint, the buyer shall first contact the seller to seek an amicable solution.
ARTICLE 25 – AFTER-SALES SERVICE
You can contact us at any time free of charge at the following email address: help@realistic-lightsaber.com
ARTICLE 26 – PROTECTION OF PERSONAL DATA
DATA COLLECTED
The personal data collected on this website are as follows:
account creation: when creating a user account, the user’s surname, first name, email address, telephone number, and postal address;
login: when the user logs in to the website, the website records, in particular, the user’s surname, first name, login details, usage data, location data, and payment details;
profile: when using the services provided on the website, users can fill in a profile, which may include an address and telephone number;
payment: when paying for products and services offered on the website, the website records financial data relating to the user’s bank account or credit card;
communication: when the website is used to communicate with other members, data relating to the user’s communications is temporarily stored;
cookies: cookies are used when using the site. The user has the option of disabling cookies in their browser settings.
USE OF PERSONAL DATA
The personal data collected from users is used to provide the website’s services, improve them, and maintain a secure environment. More specifically, the uses are as follows:
access and use of the website by the user;
management of the functioning and optimization of the website;
organization of the conditions of use of the Payment Services;
verification, identification, and authentication of data transmitted by the user;
offering the user the possibility of communicating with other users of the website;
implementation of user support;
personalization of services by displaying advertisements based on the user’s browsing history, according to their preferences; prevention and detection of fraud, malware (malicious software), and management of security incidents;
management of any disputes with users;
sending commercial and advertising information, according to the user’s preferences.
SHARING PERSONAL DATA WITH THIRD PARTIES
Personal data may be shared with third-party companies in the following cases:
when the user uses payment services, in order to implement these services, the website is in contact with third-party banking and financial companies with which it has entered into contracts;
when the user publishes information accessible to the public in the free comment areas of the website;
when the user authorizes a third-party website to access their data;
when the website uses the services of providers to provide user support, advertising, and payment services. These providers have limited access to user data in the context of performing these services and are contractually obliged to use it in accordance with the provisions of the applicable regulations on the protection of personal data;
if required by law, the website may transmit data in order to respond to claims made against the website and to comply with administrative and judicial procedures;
if the website is involved in a merger, acquisition, asset sale, or bankruptcy proceeding, it may be required to sell or share all or part of its assets, including personal data. In this case, users will be informed before personal data is transferred to a third party.
SECURITY AND CONFIDENTIALITY
The website implements organizational, technical, software, and physical measures in terms of digital security to protect personal data against alteration, destruction, and unauthorized access. However, it should be noted that the internet is not a completely secure environment and the website cannot guarantee the security of the transmission or storage of information on the internet.
EXERCISING USER RIGHTS
In accordance with the regulations applicable to personal data, users have the following rights, which they may exercise by sending a request to the following address: help@realistic-lightsaber.com
The right of access: they may exercise their right of access to find out what personal data is held about them. In this case, before implementing this right, the website may request proof of the user’s identity in order to verify its accuracy.
The right of rectification: if the personal data held by the website is inaccurate, they may request that the information be updated.
Right to erasure: users may request the erasure of their personal data in accordance with applicable data protection laws.
Right to restriction of processing: users may request that the website restrict the processing of personal data in accordance with the provisions of the GDPR.
the right to object to data processing: users may object to their data being processed in accordance with the provisions of the GDPR.
the right to portability: they may request that the website provide them with the personal data they have supplied so that they can transfer it to a new website.
CHANGES TO THIS CLAUSE
The website reserves the right to make changes to this clause relating to the protection of personal data at any time. If a change is made to this personal data protection clause, the website undertakes to publish the new version on its site. The website will also inform users of the change by email, at least 15 days before the effective date. If the user does not agree with the terms of the new version of the personal data protection clause, they have the option to delete their account.
APPENDIX:
Withdrawal form (to be completed by the consumer and sent by email within a maximum of 14 days following the date of conclusion of the service contract)
Withdrawal form
For the attention of:
Delmarket
Located at: 5 Impasse de la Colombette
Bureau 3
Toulouse Occitanie 31000
France
Email address: help@realistic-lightsaber.com
I hereby notify you of my withdrawal from the contract for …………………, ordered on: ………
First and last name of the consumer: ……………..
Address of the consumer: ……………..
Date: ………………
Signature of the consumer
Consumer Code
Appendix:
Article L. 217-4: “The seller shall deliver goods that comply with the contract and shall be liable for any lack of conformity existing at the time of delivery.
The seller shall also be liable for any lack of conformity resulting from the packaging, assembly instructions, or installation when this has been made its responsibility by the contract or has been carried out under its responsibility.”
Article L. 217-5: “The goods shall be in conformity with the contract:
If they are fit for the purpose usually expected of similar goods and, where applicable:
if they correspond to the description given by the seller and possess the qualities that the seller presented to the buyer in the form of a sample or model;
if it has the qualities that a buyer can legitimately expect given the public statements made by the seller, the producer, or their representative, particularly in advertising or labeling;
Or if it has the characteristics defined by mutual agreement between the parties or is suitable for any special use sought by the buyer, brought to the seller’s attention, and accepted by the seller.”
Article L. 217-6: “The seller is not bound by the public statements of the producer or its representative if it is established that it was not aware of them and could not reasonably have been aware of them.”
Article L. 217-7: “Any lack of conformity which becomes apparent within twenty-four months of delivery of the goods shall be presumed to have existed at the time of delivery, unless proven otherwise. For second-hand goods, this period is set at six months. The seller may rebut this presumption if it is not compatible with the nature of the goods or the lack of conformity claimed.”
Article L. 217-8: “The buyer is entitled to demand that the goods comply with the contract. However, they may not contest compliance by invoking a defect that they knew about or could not have been unaware of when they entered into the contract. The same applies when the defect originates in materials that they themselves supplied.”
Article L. 217-9: “In the event of non-conformity, the buyer may choose between repair and replacement of the goods. However, the seller may not proceed according to the buyer’s choice if this choice entails a cost that is clearly disproportionate to the other option, taking into account the value of the goods or the significance of the defect. The seller is then required to proceed, unless this is impossible, with the option not chosen by the buyer.”
Article L. 217-10: “If repair and replacement of the goods are impossible, the buyer may return the goods and receive a refund or keep the goods and receive a partial refund. The same option is available to him: 1° If the solution requested, proposed, or agreed upon in accordance with Article L. 217-9 cannot be implemented within one month of the buyer’s complaint; 2° Or if this solution cannot be implemented without major inconvenience to the buyer, taking into account the nature of the goods and the use for which they are intended. However, the sale may not be terminated if the lack of conformity is minor.”
Article L. 217-11: The provisions of Articles L. 217-9 and L. 217-10 shall apply at no cost to the buyer. These same provisions shall not preclude the award of damages.
Article L. 217-12: “Action resulting from lack of conformity shall be time-barred two years after delivery of the goods.”
Article L. 217-13: “The provisions of this section do not deprive the buyer of the right to bring an action for latent defects as provided for in Articles 1641 to 1649 of the Civil Code or any other action of a contractual or non-contractual nature recognized by law.”
Article L. 217-14: “Recourse may be exercised by the final seller against successive sellers or intermediaries and the producer of the tangible movable property, in accordance with the principles of the Civil Code.
Article L. 217-15: “A commercial warranty refers to any contractual commitment made by a professional to a consumer to refund the purchase price, replace or repair the goods, or provide any other service related to the goods, in addition to their legal obligations to ensure the conformity of the goods. The commercial warranty shall be the subject of a written contract, a copy of which shall be given to the buyer. The contract shall specify the content of the warranty, the terms and conditions of its implementation, its price, its duration, its territorial scope, and the name and address of the guarantor.
In addition, it shall clearly and precisely state that, regardless of the commercial warranty, the seller remains bound by the legal warranty of conformity referred to in Articles L. 217-4 to L. 217-12 and by the warranty relating to defects in the item sold, under the conditions provided for in Articles 1641 to 1648 and 2232 of the Civil Code.
The provisions of Articles L. 217-4, L. 217-5, L. 217-12, and L. 217-16, as well as Article 1641 and the first paragraph of Article 1648 of the Civil Code, are reproduced in full in the contract.
In the event of non-compliance with these provisions, the warranty remains valid. The buyer is entitled to invoke it.”
Article L. 217-16: “When the buyer asks the seller, during the term of the commercial warranty granted to them upon the purchase or repair of movable property, for a repair covered by the warranty, any period of immobilization of at least seven days shall be added to the remaining term of the warranty. This period shall run from the date of the buyer’s request for repair or from the date on which the goods in question are made available for repair, if such availability is subsequent to the request for repair.”
Civil Code
Article 1641: “The seller is bound to a warranty on account of hidden defects in the item sold that render it unfit for the use for which it is intended, or that so impair that use that the buyer would not have acquired it, or would only have paid a lower price for it, if he had known about them.”
Article 1648: ” Action for latent defects must be brought by the purchaser within two years of discovery of the defect. In the case provided for in Article 1642-1, the action must be brought, on pain of foreclosure, within one year of the date on which the seller can be relieved of apparent defects or lack of conformity.”